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Chaffey Joint Union High School District

All CJUHSD Students Will Graduate Ready for College and Careers

Student Technology Support

Student Chromebook Help

A laptop displays the Chrome logo on its screen.

Students, here are some troubleshooting tips for your Chromebooks. If this does not solve your problem, please call the Tech Hotline at (909) 946-8226. Leave a message with your name, phone number, school name, and description of the problem.

If your Chromebook has a physical problem, such as a missing key, dead battery, or faulty charger, you may visit your site library before/after school or at your lunch.

A laptop sits open on a white desk, with a mouse and speaker nearby.

 

POWERWASH Instructions

This will force a complete software to reload and erase all information on the Chromebook’s hard drive, including all files in downloads. Files stored in Google Drive and OneDrive will NOT be deleted.

Instructions for 12th Grade Students

Diagram illustrating hard reset and deep powerwash instructions for a Chromebook.

 

Instructions for 9th-11th Grade Students

A screenshot displays instructions for a technical process, with text and a power symbol.